Privacy Policy

Who we are

Our website address is: www.washmeyo.com

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

WashMeyo Terms and Conditions

1. Acceptance of Terms

By using WashMeyo’s laundry pickup, wash, and delivery services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

2. Service Overview

WashMeyo provides laundry pickup, washing, drying, folding , and delivery services. Customers must ensure that all items sent for washing comply with our guidelines.

3. Subscription Plans & One-Time Orders

  • Customers may choose between subscription-based services (weekly or biweekly) or one-time orders.
  • Subscription charges are billed automatically based on the plan selected.
  • Customers may schedule pickups within their plan limits. Any additional pickups beyond the subscription limit will incur extra charges.

4. New Subscriber Promotion

  • The third wash free offer is only available for new subscribers.
  • This promotion does not apply to existing or returning customers.
  • WashMeyo reserves the right to modify or cancel promotions at any time.

5. Laundry Handling & Liability

  • Customers must separate colors and whites before pickup.
  • WashMeyo is not responsible for damage resulting from:
  • Items that are not labeled for machine washing/drying
  • Colors bleeding from unseparated laundry
  • Shrinking or wear from normal washing/drying processes
  • Customers who opt to include undergarments do so at their own risk.

6. Missed Pickups & Rescheduling

  • Customers must schedule pickups at least 24 hours in advance.
  • Missed pickups may result in a $10 rescheduling fee unless canceled at least 12 hours before the scheduled time.

7. Payment & Cancellations

  • Payments are charged automatically for subscription customers.
  • Customers may cancel subscriptions at any time, but refunds are not provided for unused portions of the subscription period. 

8. Prohibited Items

Customers may not send the following items for washing:

  • Hazardous materials
  • Items contaminated with bodily fluids, chemicals, or pet waste
  • Items requiring dry cleaning

9. Dispute Resolution

If a customer has an issue with their order, they must contact WashMeyo within 24 hours of delivery.

10. Changes to These Terms

WashMeyo reserves the right to update these Terms and Conditions at any time. Continued use of our services constitutes agreement to the updated terms.

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